Car repair

We just drove Mary's 1990 Subaru (a fantastic hand-me-down from my mom) to Alaska and back, and for the most part the car performed admirably, especially for a car with $195,000 miles on it. However, it did start to overheat once, so we discovered it had a coolant leak, somewhere. Our solution was just to add a bit of coolant to the radiator every 300 miles or so.

Once we got home, we figured we might as well address the problem. Normally when any of our cars need work, we take them to our buddy Dave, who is a competent and conscientious mechanic. Alas, as such, he's also swamped, so there tends to be a two week queue for getting something fixed. So in this case I decided to take it to Pep Boys. That's one of those chain fix-it places. I actually like them for straightforward stuff. They're cheap, dependable, and fast. Not too bright, so if there's diagnosis involved, I'll pass, but in this case I already knew the radiator needed replacing. They agreed to do it for about $129 for the radiator and $78 for labor, which seemed fair.

Alas, it was not to be so easy. They had to order the radiator, which would arrive the next morning. It turns out a lot can change in that time. The call we got early the next morning was, "Sorry, Pep Boys Corporate has just informed us that they're closing up this shop, so we can't fix your car." Poo! You'd think they'd give a little warning, huh?

There's another Pep Boys 6 miles away, but I hate driving, so I just started calling closer places until I found one that could fix it quickly. If I had a brain, I would have gotten an estimate on the phone, too, because after I went through the effort of bringing it in, I found that they were going to charge almost $400, instead of a little over $200. Since I've only got 12 days left here before moving to Hong Kong, I opted to just pay the extra -- I figured I'd probably get better quality for the extra money, anyway.

They fixed it promptly, overcharged us, and we left. But on Mary's very first trip (just across town), the transmission started slipping. She called me to rescue her, and I found that when the mechanics had re-attached the transmission fluid cooling hose to the radiator, they had torn a hold in it, allowing all the tranny fluid to spray out.

Better quality. Pah.

So Howard and I spent a couple of hours replacing the hose and refilling the fluid on the side of the road, but after our repairs, the transmission was still slipping. So I just had it towed back to the loser shop. My hope is that there's nothing seriously wrong; there's just a trick to bleeding the air from the transmission that I don't know. I'll be peeved if their incompetence has destroyed my transmission.

I don't have time for this.

Filed Fri - August 1, 2003, 11:34 AM in

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